Frequently Asked Questions
A1: Yes, teachers have access to add educational content, including documents, videos, and other resources.
A2: The portal is accessible to anyone who has an account. Users must log in with their credentials to access the content.
A3: To access the portal, individuals need to create an account by providing a username and password through the registration process.
A4: No, the portal is only accessible within the school’s network and cannot be accessed from outside the school premises.
A5: Teachers can upload various types of educational materials, such as lesson plans, documents, videos, and other learning resources.
A6: While there may not be a strict upload limit, teachers are encouraged to ensure the content is relevant and appropriate for student learning.
A7: If you forget your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.
A8: If you experience technical issues, contact your school’s IT support team or use the "Support" section in the portal for assistance.
A9: The dashboard provides an overview of computer usage, including statistics such as site visits, school names, the number of computers in use, active usage time, and more.
A10:Data is collected automatically from school computers, providing real-time insights into usage patterns, including active and idle time, as well as app usage.
A11: Yes, the dashboard allows you to filter data to view detailed usage statistics for individual schools, including app usage and content access.
A12: The dashboard can display data for various time frames, such as daily, weekly, monthly, or custom date ranges, allowing for flexible reporting.
A13: Each graph and chart is labeled clearly and includes a legend to help you understand the data, such as computer usage percentages, hours logged, and site visits.
A14: Yes, the data on the dashboard is updated in real-time, providing up-to-date insights into computer and content usage as it happens.
A15: Yes, you can export data from the dashboard into various formats, such as CSV or PDF, for reporting and analysis purposes.
A16: Access to the dashboard is granted to authorized personnel, including school administrators, teachers, and other staff, based on their roles within the institution.
A17: If you experience any technical difficulties with the dashboard, contact your school’s IT support team or reach out to the dashboard support hotline for assistance.
A18: The "Total Clients" refers to the total number of computers provided to the school for use in the project.
A19: Active Time" shows the total number of hours the computers have been in use within the school, meaning they were actively being operated by a user.
A20: Idle Time" refers to the hours when computers were turned on but not being used. If a computer is idle for more than 5 minutes, that time is recorded as idle.
A21: Gross Time" is the sum of both Active Time and Idle Time, representing the total time the computers were powered on during the reporting period.
A22: "Last Day of Sync" refers to the most recent date when the school's computer usage data was submitted to the cloud for monitoring and analysis.
A23: The "Daily Usage Average" provides a detailed analysis of how often and for how long the school's computers are used on average each day, shown for each month.
A24: This data helps administrators monitor the usage trends of computers, ensuring they are being used regularly and effectively for educational purposes.
A25:This section provides a graphical view of the active usage time of computers in the school, along with the last date the data was synced to the cloud.
A26: Graphical representation helps visualize the usage trends more easily, making it simpler to identify patterns or irregularities in computer usage.
A27:This section lists the names of each computer in the school and shows the total usage time (in minutes and hours) for each month.
A28: Yes, you can see the usage statistics for each computer, helping track which ones are being used more frequently.
A29: This section tracks how many computers are actively providing usage data each month. It helps monitor the number of functioning computers in the school.
A30: While the "Overall Usage" shows total usage for each month, the "Daily Usage Average" provides a breakdown of how much each computer is used on an average day, making it easier to assess daily activity levels.
A31: This section tracks the usage of different software applications installed on school computers, showing the amount of time spent on each application.
A32: Schools can use this data to understand which applications are most utilized and ensure students and teachers are using the software effectively for learning and teaching.
A33: This section records visits to educational websites and platforms, showing the names of the sites and the time spent on each.
A34: Schools can monitor which websites are frequently accessed by students, ensuring that the internet is being used appropriately for educational purposes.